Return Policy
Our policy is valid for a period of 30 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a refund within 30 days. If the period of 30 days has lapsed since the purchase, we can't unfortunately offer you a refund.
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Refund requirements
The following criteria must be met to qualify for a refund:​
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Product must be unopened
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Product must be in original packaging
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Product must be unused
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Product must not be damaged
In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund. Perishable goods & bespoke seed mixtures are completely exempt from being returned.
Shipping items
In order to return an order, you must contact us first (dan@hmseeds.com/01377271400).
Returns can be sent to: Hurrells Seeds, Beverley Road, Cranswick, East Yorkshire YO25 9PF. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
Contacting us
If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to dan@hmseeds.com or write a letter to Hurrells Seeds, Beverley Road, Cranswick, East Yorkshire YO25 9PF